Services

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Services
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BUSINESS SERVICES
With utilities billing and CIS domain expertise, is ready to guide your organization into the future…
Mission
PROJECT
MANAGEMENT
  • Planning and Managing Scope, Time, and Budget
  • Resource Allocation
  • Communication
  • Monitoring
BUSINESS
ANALYSIS
  • Research and document current software processes
  • Gap Analysis
  • Business process review and optimizations
  • Consulting and advice
ORGANIZATIONAL
CHANGE MANAGEMENT
  • Implement Change Management best practices
  • Engagement and Training for Successful Adoption
  • Ongoing Support to Ensure Lasting Success
PROCESS ASSESSMENT
AND ANALYSIS
  • Conduct comprehensive evaluations of existing business processes.
  •  Identify inefficiencies, bottlenecks, and areas for improvement.
  • Perform SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
WORKFLOW
AUTOMATION
  • Implement software solutions to automate repetitive tasks.
  • Integrate automation tools to streamline operations.
  • Develop custom scripts and workflows to enhance efficiency.
DATA MANAGEMENT
AND ANALYTICS
  • Implement advanced data collection and management systems.
  • Utilize analytics tools to generate insights from utility data.
  • Develop dashboards and reports for real-time monitoring and decision-making.
Mission
TECHNICAL SERVICES
With expertise covering many technology stacks, can implement solutions using conventional and modern technologies…
DEVELOPMENT
  • Intelligent Design
  • Rapid Development by leveraging Tools and Technology
  • Performance Tuning
  • High Quality deliverables with minimal post production defects
  • SDLC: WaterFall, Agile, Hybrid
TESTING
  • Functional Testing
  • Non-Functional Testing
  • Test Scripting and Automation
  • Automated Test Data Management and Result Verifications
PRODUCTDESIGN
  • UX Research
  • UX/UI Design
  • Wire Framing
  • High Fidelity Designs
TECHNICAL AREAS OF EXPERTISE
  • Database Administration
  • Schema Structure Analysis, Index Optimization and Performance Tuning
  • Expertise in Oracle, MS SQL Server, MariaDB/MySQL, DB2, Postgres
  • Banner CIS Development and Upgrades
  • Customization using ProC* | C | PL/SQL | C# | COBOL | Python | Unix/Linux Shell Script | RDBMS | Oracle Forms & Reports
  • SOAP/Rest APIs and Microservices using Python | Java | Spring boot | PHP | PERL | React JS | Angular |RDBMS/NoSQL DBs
  • Static and Run-time Analysis and Code reviews using Jacoco | SonarQube 
  • Tricentis Tosca Test Automation
  • SalesForce:  Apex Classes & Triggers, LWC/Pages, CLI/SFDX, Rules Setup
DEPLOYMENT
  • Database Maintenance and Administration
  • Source Code Control
  • CI/CD Pipelines Automation and Integration
MIGRATIONS
  • Extract, Transform and Load data into New System
  • Materialized Views, Data Warehousing, Data Lakes and Analytics
  • Experienced with migration projects for numerous legacy systems, including AS400 / DB2, Tyler, Banner CIS.
CUSTOMIZATION
AND INTEGRATION SERVICES
  • ESRI GIS
  • Salesforce
  • ServiceNow
  • Databricks
  • Maximo
SUPPORT SERVICES
is here to keep your systems running smoothly, and get you back on your feet when issues arise.
Mission
OPERATIONAL SUPPORT
  • Database Administration
  • Scheduling Services
  • Supporting existing client applications
  • 24x7 support available
  • Multiple Support Channels
DEVELOPMENT SUPPORT
  • Application and Database Designs
  • Product Customizations and New Features
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